This month has seen the implementation of the first phase of a mobile working project which is set to make huge cost savings. The client, one of Scotland’s largest Facilities Management providers, has already witnessed the cost and productivity benefits that usingmobile working software can bring to bear.
Many of the organisation’s business processes were inefficient and created duplication of effort. Planned Preventative Maintenance jobs (PPM) were being created in an existing IT system, which generated paper-based inspection jobs. These were completed by field workers by hand, passed back for retyping into a formal report and retyping into the existing IT system.
With the introduction of eSquiggles mobile working, the whole process is now carried out electronically. This includes the management and allocation of jobs, collection of data onsite, sending data back directly into the IT system and automatically generating the final report, with no need for retyping.
Benefits already recognised include reduction in costs and paperwork, increase in productivity levels, improvements in quality of data and tighter control of management reporting against KPIs and SLAs. The feedback from the client has been fantastic and they are now considering other operational functions which could be carried out via eSquiggles for future phases.
The full case study can be downloaded by clicking here.
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eSquiggles driving efficiencies in FM company
This month has seen the implementation of the first phase of a mobile working project which is set to make huge cost savings. The client, one of Scotland’s largest Facilities Management providers, has already witnessed the cost and productivity benefits that usingmobile working software can bring to bear.
Many of the organisation’s business processes were inefficient and created duplication of effort. Planned Preventative Maintenance jobs (PPM) were being created in an existing IT system, which generated paper-based inspection jobs. These were completed by field workers by hand, passed back for retyping into a formal report and retyping into the existing IT system.
With the introduction of eSquiggles mobile working, the whole process is now carried out electronically. This includes the management and allocation of jobs, collection of data onsite, sending data back directly into the IT system and automatically generating the final report, with no need for retyping.
Benefits already recognised include reduction in costs and paperwork, increase in productivity levels, improvements in quality of data and tighter control of management reporting against KPIs and SLAs. The feedback from the client has been fantastic and they are now considering other operational functions which could be carried out via eSquiggles for future phases.
The full case study can be downloaded by clicking here.