Donald Bell, Halcrow’s Regional Director commented, “We look forward to working with Transport Scotland and its maintenance contractors to deliver value and innovation, putting Scotland at the forefront of international best practice. Technology will play an important role and we would like to welcome Pulsion Technology on board as a key part of our team.”

Malcolm Shannon, Managing Director at Pulsion Technology added “We are delighted to be a part of this project.    Our core values fit very well with Halcrow’s and our expertise in harnessing innovative technology to bring business benefit will allow us to deliver added value to Transport Scotland.”

City Building LLP is a wholly owned undertaking of Glasgow City Council and one of the largest construction industry workforces within the UK.

Work undertaken under the framework agreement will be around IT development and support services based on the Oracle Suite of business applications and supporting products.  Pulsion Technology is a certified Microsoft Gold and Oracle Partner and the award of this contract strengthens the relationship with OPIN Systems, a fellow Oracle Partner and Business Intelligence specialist.

Malcolm Shannon, Managing Director, Pulsion Technology commented

“Our partnership with OPIN Systems will enhance our expertise and knowledge due to their extensive IT consultancy and training services experience.  Together, we are well placed to provide the range of services required under the framework including IT Architecture Consultancy, IS Strategy Consultancy, IT Governance, Database Administration and Data Warehousing.  We look forward to working alongside OPIN Systems and City Building LLP in this exciting new adventure.”

“The ISO 9001:2000 re-certification is an important milestone for Pulsion and validates our commitment in delivering the highest quality of service and satisfaction that our customers have come to expect,” said Malcolm Shannon, MD of Pulsion Technology. “Our implemented Quality Management System provides reassurance to our clients and staff that we will continue our long tradition of providing IT services and support to the highest standard.”

Central to their efficient and secure online system, Pulsion Technology was appointed by TD in 2007 to implement their IT solutions and provide a client acceptance environment. Through some initial consultancy, Pulsion developed a customer facing website that allowed agents, landlords and tenants to manage and organise their rent guarantees online efficiently.

With the initial development work completed and a success, Pulsion moved onto TenantDeposit.com Version 2, in order to incorporate buildings and/or contents cover, rent guarantee and a new Student Deposit scheme. This is being launched as a subset of TD that will give students peace of mind when they search for new accommodation, as it lets TD act as their guarantor. Discounts and promotional codes will also be added to both the new and existing schemes, with contents insurance being offered to both tenants and students through a 3rd party insurance company.

TD have also expanded into commercial bonding providing developers a guaranteed surety of receiving the full contractual agreement made between suppliers and buyers.

John Levett comments:

“ The planned release of Version 2 will allow us to offer more products to our clients, supporting the growth of our business and diversify our target market into student lettings. Pulsion understood our specified requirements for Version 1 and delivered them on time and on budget. We therefore look forward to a successful launch of Version 2 in 2009.”

Version 1 of the project was delivered on time and on budget allowing for the partnership between TenantDeposit.com and Pulsion to strengthen and remain professionally strong.

For more information visit www.tenantdeposit.com

One such client, a provider of specialist advice around Legionella control and water testing quickly recognised the fit eSquiggles would have in increasing the speed and accuracy of data collection. They are now using eSquiggles to electronically collect data during Cold Water Tank Inspections. eSquiggles data collection improves on their existing paper based process as photo and signature capture allows site reports to be generated instantly, with no need for retyping or formatting of data.

The next release of eSquiggles will see clients using Asset Tracking functionality. Through the use of barcoding, assets are assigned a Unique Asset Number which enable assets to be identified more easily by field service workers. Assets can be tracked, asset registers maintained and jobs can be associated with an asset, meaning service or inspection history on a particular asset is much easier to review. Integration between the Asset Tracking and Job Scheduling modules enables efficiency improvements of Pre-Planned Maintenance activities.

To find out more visit www.esquiggles.com

A new EU directive introduced recently focuses around Passengers with Reduced Mobility (PRM). From July 2008 those with reduced mobility will be entitled to free of charge assistance at all airports situated in the territory of an EU member state. This will undoubtedly mean a rise in volume of jobs for THS, but will also mean greater scrutiny of the level of service provided and greater accountability by the service providers. The introduction of mobile working technology, which facilitates job monitoring and reporting, will become a must for all companies like THS.

To find out more, the full case study can be downloaded here

This new opening follows on from an earlier decision to relocate the company’s headquarters to a larger site within Glasgow to house the growing Development and Product divisions.

Malcolm Shannon, Managing Director, Pulsion IT Services, comments,

“ Although Pulsion is headquartered in Glasgow, it makes sense for us to have an Edinburgh base. Many of our finance and public sector clients are based in the east coast and we see a large opportunity for further growth. There is no doubt that customers appreciate us having a local base. As we grow as a company we are keen to employ talented IT professionals from both sides of the country – the opening of an Edinburgh office makes this easier.

Our next step is to set up a London base to service the growing business we are doing in London and the South-East, and we are already well advanced with these plans. ”

Many of the organisation’s business processes were inefficient and created duplication of effort. Planned Preventative Maintenance jobs (PPM) were being created in an existing IT system, which generated paper-based inspection jobs. These were completed by field workers by hand, passed back for retyping into a formal report and retyping into the existing IT system.

With the introduction of eSquiggles mobile working, the whole process is now carried out electronically. This includes the management and allocation of jobs, collection of data onsite, sending data back directly into the IT system and automatically generating the final report, with no need for retyping.

Benefits already recognised include reduction in costs and paperwork, increase in productivity levels, improvements in quality of data and tighter control of management reporting against KPIs and SLAs. The feedback from the client has been fantastic and they are now considering other operational functions which could be carried out via eSquiggles for future phases.

The full case study can be downloaded by clicking here.

The appointment comes at a time of growth for Pulsion Technology, which over the past twelve years has developed into one of Scotland’s leading IT companies and Microsoft Gold partners. Since the launch of the eSquiggles mobile working solution, Pulsion has gained a presence in additional markets including the Facilities Management and Surveying markets. The success of the product has spurred on a number of additional sales and technical appointments and has prompted the decision to relocate to larger premises

Commenting on his new role Malcolm says,

“ I’m delighted to have taken up this position within Pulsion, which comes at an exciting time for the company. We have a solid client base and with the growing success of the eSquiggles mobile working product and other key solutions we are set to have another successful year. The appointment of myself and a number of technical and sales staff means we’ll be relocating to larger modern premises in Glasgow soon, which reflects Pulsion’s plans for continued growth which I look forward to being a part of! ”

With a number of FM clients already on board, including one of the largest FM organisations in Scotland, Pulsion had already recognised the huge potential for the growth of mobile working within the FM sector. However, the levels of interest on the exhibition stand surpassed expectation, generating a healthy number of sales opportunities and feeding invaluable information into the product development plans.

Delegates quickly recognised the potential cost and productivity benefits which could be gained from carrying out assessment, audits and data collection on-site electronically. The solution automates the whole data collection process through to passing the information back to office and existing IT systems. Final inspection reports and other documentation can be generated automatically, reducing duplication of effort and increasing quality of data.