Case Management Software

The case for case management software.

Caman Case Manager, is web based case management software which is developed by Pulsion Technology and implemented within organisations such as Citizens Advice Scotland, The Wise Group and a number of Local Authorities. Caman is a configurable set of components which transform the management of paperwork, cases and business process management across an organisation. For many organisations there is pressure to increase turnaround times on case processing whilst ensuring the accuracy of data is maintained. An automated approach to case management will alleviate this pressure.

Caman is a highly functional, scalable solution built on world leading Microsoft technology and has been continually developed and enhanced, often in close consultation with the user community. As the client base grows, so does the technical investment in Caman to ensure it is future proofed. With user friendly interfaces and facilities to maximise in-house user administration and customisation, our clients have been able to take control of the system after implementation with very little support required by Pulsion. This enables tight control over purchasing costs of the system.

Modular and robust

Some key features of Caman include:

• Document Management
• Entity Management
• Task List Management & Workflow
• Allocation Manager
• Escalation Management
• Management Reporting
• Financial Management
• Call Centre Manager

Industry Specific Solutions

Caman is a set of solutions which have been customised for specific industries. These include:

• Caman Grants Manager, for management and distribution of public funding
• Caman Claims Manager, for management of the full insurance and compensation claims process
• Caman Fund Manager, for effective management and allocation of loans to external organisations
• Caman Employee Tracker, for staff management