Systems Integration
The majority of organisations today will operate using a growing number of ‘back office’ IT systems. These systems and the information which they hold are pivotal to the success of an organisation. However, quite often these systems will operate independently of each other and remain in different ‘silos’ within an organisation
Joining up these systems and information across an organisation is key to driving more efficient ways of working. Integration can be achieved cost effectively. By using secure technology such as ‘web services’, organisations can transfer and share data across departments, geographic locations and with external partner organisations.
Pulsion has been involved in a large number of integration projects. We have worked with clients to integrate back office IT systems, and in particular with applications such as CRM to allow organisations to gain a corporate view of clients and data, and manage information in a seamless way. In addition, these projects have allowed organisations to streamline case processing and significantly reduce the level of paperwork and administration normally involved when the systems are operating independently.
Some of the key integration technologies which we have deployed include:
- Microsoft Biztalk Server 2004
- Web Services (SOAP/XML).
- Enterprise Application Integration
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