One of the company’s key priorities for its growing Contracts and Services business is to improve the quality of customer information in the hands of sales and service personnel.
As part of NCH’s global strategy, the organisation was looking to standardise processes and procedures, streamline data collection and more quickly trigger workflows, and simplify service and personnel scheduling efforts. NCH was designing a fully integrated, mobile solution that would work throughout its global locations, and needed a partner to accelerate the development.
The team at Pulsion spent time with NCH staff to understand NCH’s global business and their mobile efficiency goals, and invested the time to demonstrate Pulsion Technology’s preferred business partnership approach.
The NCH mobile working solution, called NCH Services, is now live and fully integrated with NCH’s existing business systems, such as Oracle ERP, throughout their locations in Europe and the first implementation is the USA is scheduled for October.