
Challenge
In 2016, CAS and Pulsion agreed to an extensive rewrite of the CASTLE system, incorporating a full UI redevelopment, redesign and rebranding of the system.
Result
The CASTLE system has been stated to have resulted in the following benefits:
Greater accuracy and access to information
Enhance the CAS brand
Reduced paper
Improved training and induction
Improved Communication
Reduced effort
Improved collaboration
Improved recruitment and retention
In addition to these non-tangible benefits, there were expected to be savings made from process efficiency, knowledge management and overheads of printed data management.
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Case Study
Scottish Public Pensions Agency
Replacing paper based system with an online portal provides excellent value for money.