Established in 1992, OneSearch Direct is the largest local search data company in the UK, providing property information and conveyancing search reports to solicitors nationwide. OneSearch Direct were one of the founding members of the Council of Property Search Organisation (CoPSO) and The Property Codes Compliance Board (PCCB) and have over 20 years’ industry expertise in property data searches.
Pulsion has worked with OneSearch for almost 20 years acting as a complementary extension to their own internal IT team. OneSearch recognised that peaks and troughs in IT project activity were becoming a challenge to manage internally and were also keen to have access to a wider range of technical skills quickly available as and when required.
OneSearch were looking for a technical resource they could work in partnership with and call upon as projects dictate to accommodate fluctuating demands and remove the need to recruit internally, providing them with greater flexibility. They also recognised that a specialist technology partner would be required to recommend the best development approach to the CMS and support of the solution on an ongoing basis.
After working with OneSearch to develop an understanding of their core business objectives, needs and wants, Pulsion illustrated their depth of technical expertise in software development, their flexible support and maintenance offering and their ability to deliver on-time and within budget.
OneSearch’s CMS solution was migrated away from a desktop based application to a web solution saving them considerable infrastructure costs overall. OneSearch can also enjoy the peace of mind that their business-critical system is in safe hands with Pulsion’s support and maintenance service.
Following the re-development of CMS, Pulsion continue to provide ongoing development, support and maintenance of the system. OneSearch now work collaboratively with Pulsion’s support and software development team as if they were an extension of their own in-house IT department. This flexibility provides OneSearch with access to additional resource even at short notice as demands or skill requirements dictate. Pulsion’s software development team offer advice and guidance around the continual development of CMS to take advantage of technology changes, efficiencies in operation and reduction in system costs.
We have worked with Pulsion for over 15 years – in that time the relationship has evolved from one of a supplier of technical services to a trusted advisor for our business critical systems. We hold a great deal of trust in Pulsion’s expertise and have always been extremely happy with the quality of service they provide. More specifically, Pulsion has been instrumental in the evolution of our business-critical Certification Management System. This is set to continue as technology advances and the services OneSearch provides to our customers evolves.”
Elizabeth Jarvis, Managing Director, OneSearch