
The Brief
When The Wise Group approached Pulsion it was with the intention of building a system that would remove the need for the double entry of information which would in turn enable the team to spend more time in the community where they are needed the most.
In addition, an extension of that was to look at all other programmes utilised by The Wise Group with a view to merging them into a single CRM system. Their current system was expensive to maintain and didn’t include all the functionality they required. The intention with the single system is to share information across different areas of the business to offer a more holistic service to clients.
Wise Group and Pulsion
We spoke to Stuart McWhinnie, Business Transformation Director at the Wise Group, to give us an insight into the impact this project has had on their business. With a 25% reduction in administrative tasks and travel times, staff can spend more time with the people who need them most and that has a really positive impact for everyone. Watch the video learn more.
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